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Place the turntable on a flat, stable surface. Attach the counterweight to the tonearm and balance to zero, then set the tracking force as specified in your manual (typically 1.5–2.5g). Install the platter, attach the belt if applicable, and connect to your speakers. Full setup guides are available at recordplayerlab.com.

Press the BT button on your turntable to enter Bluetooth pairing mode. On your speaker or headphones, activate pairing mode. Select "Arkrocket" from your device's Bluetooth list. The LED indicator will stop flashing once connected.

It depends on your model. Turntables with built-in speakers (like the Huygens) can play directly. Models without built-in speakers require either an amplifier with a phono input, or an external phono preamp connected to any powered speakers or receiver.

Skipping is most often caused by: incorrect tracking force, a worn or dirty stylus, a warped record, or vibrations. Check your tracking force setting, clean the stylus with a soft brush, ensure the turntable is on a stable surface away from speakers, and try a different record to isolate the issue.

A ground hum is common when connecting to an external amplifier. Attach the grounding wire from the turntable to the GND terminal on your receiver. If your turntable doesn't have a grounding wire or the hum persists, contact us at support@hifunaudio.com.

For belt-drive models, check that the belt is correctly seated around the motor pulley and the underside of the platter. Belts can slip off during shipping. If the belt appears stretched or broken, contact us for a replacement.

Yes — free standard shipping on all orders to the contiguous United States. Shipping to Alaska, Hawaii, U.S. territories, and military addresses (APO/FPO) is not included and may require additional charges.

Most orders ship within 1–2 business days. Standard delivery takes 3–7 business days depending on your location. You'll receive a tracking number by email once your order ships.

We process orders quickly. If you need to make a change, email support@hifunaudio.com as soon as possible with your order number. We'll do our best to accommodate, but cannot guarantee changes once an order has shipped.

All Arkrocket products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship. Styli (needles) are not covered — they are consumable wear parts. We provide lifetime free technical support for all products, regardless of warranty status.

We accept returns within 30 days of delivery. Items must be in original condition with original packaging. To start a return, open a support case below or email support@hifunaudio.com with your order number. We'll send return instructions within 1 business day.

No. Styli are consumable parts that wear with normal use and are excluded from warranty coverage. Replacement styli are available in our Accessories section. Typical stylus life ranges from 200 to 1,000 hours depending on usage and record condition.